The best way to get help is usually by asking questions to the Astropy user
and development community. There are several very active forums and you are
welcome to use whichever one you are the most comfortable with.
@astropy on Twitter - Mention
@astropy in a tweet with your question. Your tweet may be re-tweeted in
order to reach the relevant community. Many tweets get responses within a
few hours.
Python Users in
Astronomy Facebook group - Post questions or start discussions on
anything related to Python programming applied to astronomy. This is a
closed group. If your request to join is not approved after a couple days,
please message one of the admins with a
brief description of your involvement in astronomy. This is a very active
group and the best place for beginners/learners to get help - most posts get
responses within a few hours.
Users Email
List - Post questions or start discussions about anything related to
Python programming applied to astronomy. This is an active email list and
most posts get a response within a few days.
Astropy Slack team (get an account here)- A number of developers and
contributors are using Slack (which has a live web chat format)
for everyday discussions, so please do feel free to drop by if you have
questions about using or contributing to astropy. Be aware that while this
is a live chat forum, depending on the time of day/year there may
not necessarily be someone available to help, so if you don't get an answer
here, be sure to try out one of the other methods of communication!
Developer Email
List - Start discussion and ask questions about changing Astropy's
behavior or adding new features. This is also the place where significant
announcements for contributors/developers are usually made.